01 What Responsible Gambling Means
Responsible gambling means betting with full awareness — sticking to your own budget, making your own decisions, and treating betting purely as entertainment. At 999 Bets, we want every member to enjoy the experience freely, without pressure or distress.
Betting is a form of entertainment, much like going to the cinema or dining out. You decide in advance how much you are willing to spend, you stick to that amount, and you enjoy the experience. Winning and losing are both part of the game.
Problems arise when betting is no longer just about fun — and instead becomes a way to chase losses or cope with stress. At 999 Bets, our Responsible Gambling These tools are designed specifically to prevent situations like this.
Keep in Mind: Responsible gambling isn't about betting less — it's about betting on your own terms, within your own budget, and for enjoyment.
02 999 Bets' Commitment to Responsible Gambling
999 Bets is more than just a betting platform — we care just as much about our members' wellbeing. We have a few clear commitments to ensuring every member plays responsibly:
- Only individuals aged 18 or above will be approved for an account.
- Deposit, loss, and session time limits are all available free of charge.
- Self-Exclusion requests take effect immediately.
- If signs of addiction are detected, our team will reach out proactively.
- Members can access their full betting history and spending records at any time.
- Our staff are trained in responsible gambling and available 24/7 to offer support.
Our Commitment: At 999 Bets, we will never encourage a player in distress to keep betting. Your wellbeing always comes before our profits.
03 Set Your Own Limits
Every member at 999 Bets can set their own personal limits. It is one of the most effective ways to keep your gambling responsible.
Deposit Limit
Set a daily, weekly, or monthly cap on how much you can deposit. Limits take effect immediately once set. Lowering a limit applies right away — increasing one requires a 7-day waiting period.
Loss Limit
Set the maximum amount you're willing to lose within a given period. Once that limit is reached, betting will be unavailable until you reset it.
Session Time Limit
Set a time limit for each session. When your time is up, the platform will automatically alert you and end the session.
Bet Limit
Set a maximum stake for any single bet to protect yourself from the impulse to place larger bets than you intended.
To set limits, go to Account Settings → Responsible Gaming menu. If you run into any issues, email us at support@999bets.click.
Daily Deposit Limit Usage (Example)
৳450 / ৳1,000 used
Monthly Loss Limit Usage (Example)
৳3,600 / ৳5,000 used
04 Recognizing the Signs of Addiction
Problematic betting behaviour often develops gradually. Stay alert if you notice any of the following signs in yourself or someone close to you:
Financial Warning Signs
- Using savings or emergency funds to bet
- Chasing losses with increasingly larger bets to try to win back what was lost
- Hiding betting expenses or being dishonest with family about them
- Betting with Borrowed Money
Behavioral Signs
- Unable to stop betting even when you want to
- Feeling restless or irritable when not betting
- Spending less time with family or friends and more time betting
- Loss of focus at work or in studies
Psychological Signs
- Feeling a rush of excitement when you win and intense distress when you lose
- Constantly thinking about betting
- Betting to relieve stress or anxiety
If you notice any of these signs, don't wait — reach out for help. It's not a sign of weakness; it takes courage to take care of yourself.
05 Self-Exclusion
Self-exclusion is a feature that lets you decide, on your own terms, to take a break from betting at 999 Bets for a set period or permanently. It is one of the most powerful responsible gambling tools available.
Types of Self-Exclusion
- Temporary Break (Cool-off): From 24 hours up to 30 days — ideal if you feel you just need a short break.
- Short-Term Self-Exclusion: From 1 month up to 6 months.
- Long-Term Self-Exclusion: From 6 months up to 5 years.
- Permanent Self-Exclusion: Permanently closing the account.
How to Self-Exclude
- Go to Account Settings → "Responsible Gaming" → "Self-Exclusion".
- Choose a duration and confirm.
- Self-exclusion takes effect immediately.
- Logging in or placing bets is not permitted during this period.
You can also request self-exclusion directly by email: support@999bets.click
During your self-exclusion period, 999 Bets will not send you any promotional emails or notifications.
06 Protection of Minors
Participation by anyone under the age of 18 is strictly prohibited at 999 Bets. No account is activated without age verification.
How to Protect Your Family
- Keep browser-based parental controls enabled on your device.
- Never share your 999 Bets app password with family members or anyone else.
- Do not hand your device to others while you are still logged in to your account.
- If you suspect a child or teenager in your household has accessed the platform, contact support@999bets.click immediately.
We use advanced age verification technology and reserve the right to request additional documentation in cases of doubt.
07 Where to Get Help
If you feel your betting is getting out of control, do not try to handle it alone — reach out for help. Alongside 999 Bets' own support team, there are other resources available:
999 Bets Support
- Live Chat: Click the chat button at the bottom right of the website
- Email: support@999bets.click
- Available anytime, 7 days a week, 24 hours a day
Open Up to Family and Friends
Talk to someone you trust about how you're feeling. Opening up to a loved one can be the most helpful step of all. There's nothing to be ashamed of — it takes real courage.
Professional Support
Seeing a mental health professional or counsellor can be very effective in addressing gambling-related issues. In Bangladesh, the National Institute of Mental Health (NIMH) and various NGOs provide these services.
Asking for help isn't weakness — it's the smartest thing you can do. 999 Bets is always here for you.