Data Protection

999 Bets's Privacy Policy — Your Data, Our Responsibility

Your personal data is our top priority. This policy clearly outlines what we collect, where we store it, and how we keep it secure.

Last Updated: January 2026

01 Introduction

999 Bets Welcome to the platform. This Privacy Policy ("Policy") explains how 999 Bets collects, uses, stores, and protects your personal information. By using our website or mobile app, you agree to this Privacy Policy.

We believe privacy is a fundamental right for every member. That's why 999 Bets collects only the data genuinely needed to provide our services — nothing more.

This Privacy Policy is part of our Terms & Conditions as part of it. Both should be read together.

02 What Data We Collect

Directly from you

When you register and use 999 Bets, we collect the following information:

Type of Information Why It Is Collected
Full NameAccount Identity & KYC Verification
Date of birthAge Verification (18+)
Mobile NumberAccount Verification & Security
Email AddressContact & Account Recovery
Residential addressKYC & Legal Compliance
National ID / PassportIdentity Verification & Fraud Prevention
Payment InformationDeposit & Withdrawal Processing

Automatically Collected Information

While you use the platform, we automatically collect certain technical information:

  • IP address & device type
  • Browser Type & Language Settings
  • How Long & Which Pages You Visited on the Platform
  • Login Time & Date
  • Betting History & Transaction Records

03 How Your Information Is Used

999 Bets uses your collected data solely for the following purposes:

Service Delivery

  • Creating & Managing Your Account
  • Accepting, Processing & Settling Bets
  • Processing Deposit & Withdrawal Transactions
  • Providing customer service and support

Security & Legal Compliance

  • Detecting Fraud, Money Laundering & Suspicious Activity
  • Ensuring Age Verification & Responsible Gaming
  • Meeting Legal Obligations
  • Protecting Your Account Against Unauthorized Access

Improvement & Personalization

  • Improving Your Platform Experience
  • Showing Offers Tailored to Your Preferences
  • Sending relevant promotions and bonus information

We never sell your information to third parties for marketing or advertising purposes.

04 Cookies & Tracking Technologies

999 Bets uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: To maintain login status and session continuity — the platform cannot function without these.
  • Functional Cookies: To remember your language preference and other settings.
  • Analytics cookies: To understand page visit statistics — all data is anonymised.
  • Security cookies: Detecting fraud and protecting your account.

Cookie Controls

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

05 Data Sharing & Third Parties

999 Bets never sells your personal data. However, information may be shared with specific third parties in the following limited circumstances:

Payment Providers

Payment gateways such as Mobile Pay, Nagad, Rocket, and banks receive only the information necessary to process transactions. These providers operate under their own privacy policies.

Legal Authorities

Data may be disclosed in response to a court order, government directive, or other legal obligation. In such cases, only the specifically requested information will be provided.

Technology Service Providers

Certain technology partners (such as server hosting or security software providers) are used to operate the platform. They are strictly limited to their designated functions and may not use your data independently.

Your data is never shared with any third party for marketing or advertising purposes — under any circumstances.

06 Data Retention Period

999 Bets retains your data for as long as necessary or as required by legal obligations:

  • Account Information: For the duration of active account use and a minimum of 5 years following closure.
  • Transaction Records: Up to 7 years where required by law.
  • Cookies & browsing data: Typically between 30 days and 1 year.
  • KYC Documents: 5 years after account closure.

After the retention period, your data is securely deleted or anonymized. You may also request early deletion at any time — however, legal obligations may prevent us from removing certain data in some cases.

07 Your Rights

Every 999 Bets member has the following rights regarding their personal data:

  • Right to Know: You can request to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Withdraw Consent: You can opt out of marketing communications at any time.
  • Right to Lodge a Complaint: You can file a complaint regarding the use of your data.

To exercise any of these rights support@999bets.clickto send us an email. We will respond within 30 days.

08 Security Measures

To protect your data, 999 Bets employs industry-leading security technologies:

Technical Security

  • 256-bit SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall protection: Advanced firewalls to prevent unauthorized access.
  • Regular security audits: Regular assessments conducted by independent third-party experts.

What You Should Do

Alongside our technical safeguards, there are steps you can take to keep your account secure:

  • Use a strong password and update it regularly.
  • Never share your password with anyone.
  • If you notice any suspicious activity, contact support immediately.
  • Be cautious when accessing your account on public Wi-Fi.

In the event of a security breach, affected members will be notified within 72 hours.

09 Minor Protection

999 Bets strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process data from minors.

If a minor has registered an account in error, the account will be suspended and all associated data deleted as soon as we are made aware. If a parent or guardian believes their child has created an account, please contact us immediately at support@999bets.click.

10 Privacy Policy Updates

999 Bets may update this Privacy Policy as needed. For any significant changes:

  • Advance notification will be sent to your registered email address.
  • Notifications will be displayed on the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform following any changes will be considered acceptance of the updated policy.

11 Contact Us

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: support@999bets.click
  • Live Chat: Click the chat icon at the bottom right of the website
  • Time: 24/7, 7 Days a Week

Data requests are typically processed within 30 days. In complex cases, this may extend up to 90 days — we will notify you in advance if that applies.

Our Commitment to Protecting Your Privacy

Your Data is Protected at Every Step

🔐

256-bit SSL Encryption

All your data transfers are secured with bank-level encryption. No third party can access your information — guaranteed.

🚫

Data Is Never Sold

999 Bets never sells your personal data. Sharing your information with advertisers or marketers is strictly prohibited.

👁️

Full Transparency

Everything we hold and why we hold it is clearly laid out — no hidden clauses, no ambiguity.

✅

In Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your information.

🛡️

Regular Security Audits

Our security systems are reviewed by independent third-party experts multiple times a year. Any vulnerabilities identified are addressed immediately.

📱

Two-Factor Authentication

With 2FA enabled, no one can access your account without the code sent to your phone — even if they know your password. Your account gets an extra layer of protection.

Play Safe, Win with Peace of Mind

Your data is fully secure at 999 Bets. Register now and join Bangladesh's most trusted betting platform.

Privacy FAQs

Answers to the Most Frequently Asked Questions

Never. Under no circumstances does 999 Bets sell your personal data to third parties. Outside of legal obligations, only limited data is shared solely for payment processing purposes.

Information provided at registration (name, mobile, email, address), KYC documents, transaction history, and betting records are all stored. Technical data such as IP addresses and browser information is also retained.

Even after account closure, certain information must be retained for legal purposes for up to 5–7 years. After the designated period, data is securely deleted. To submit a formal data deletion request, email support@999bets.click.

Disabling essential cookies may prevent login and session functionality from working. However, turning off analytics cookies will not affect the platform's core features. You can manage cookies through your browser settings.

Yes. In the event of a security breach, affected members will be notified by email within 72 hours. You will receive full details on what happened, what data was affected, and the steps you should take.

Every marketing email includes an "Unsubscribe" link at the bottom — one click is all it takes. You can also email support@999bets.click to request that we stop sending you marketing communications.
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